Last Updated: October 27, 2025
Welcome to Tuckr ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our mobile applications, Tuckr (for users, "User App") and Tuckr Partner (for vendors, "Vendor App"), and our related services (collectively, the "Services").
By accessing or using our Services, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not use our Services.
Tuckr provides a technology platform that connects users ("Users") with college food outlets ("Vendors") to allow Users to pre-order food and beverages.
To use our Services, you must register for an account and provide accurate information, such as your name, phone number, and email. You are responsible for safeguarding your account and for all activities that occur under it. You must notify us immediately of any breach of security.
When you place an order, you agree to pay for all items in that order.
Once an order is placed and payment is confirmed, it cannot be cancelled.
Tuckr is a technology platform. We are not a restaurant or food preparation entity. The Vendor is solely responsible for the quality, preparation, temperature, and accuracy of your food order. Any disputes regarding the food (e.g., "cold food," "incorrect item prepared") must be resolved directly with the Vendor.
We are not responsible for user error (e.g., ordering the wrong item or quantity) and refunds will not be issued for such errors.
While we do not handle refunds for food, you may log a complaint about a Vendor by contacting us at hello@tuckr.in. We reserve the right to review the complaint and take appropriate action against the Vendor, but this does not guarantee you a refund.
As a Vendor, you may create and upload content, including your outlet name, menu items, descriptions, prices, and photos ("Vendor Content").
You grant Tuckr a non-exclusive, worldwide, royalty-free license to display, use, and distribute your Vendor Content within our Services.
You are solely responsible for your Vendor Content. You warrant that you have all necessary rights to your Vendor Content and that it is accurate, complete, and does not violate any laws. You are also solely responsible for the quality and preparation of all food items you sell.
We may offer subscription plans or "deals" for our Services. Free trials may be offered on a case-by-case basis by contacting us at tuckr.in/contact.
You agree not to engage in any of the following prohibited activities:
The Services and their original content (excluding Vendor Content), features, and functionality are and will remain the exclusive property of Tuckr.
We may terminate or suspend your account immediately, without prior notice, for any reason, including, without limitation, if you breach these Terms.
The Services are provided "AS IS." Tuckr makes no warranties regarding the Services or the food provided by Vendors.
In no event shall Tuckr be liable for any indirect, incidental, or special damages, including disputes, losses, or injuries arising from the conduct of Users or the quality of food provided by Vendors.
If you have any questions about these Terms, please contact us:
📧By email: hello@tuckr.in
🌐By visiting our contact page: tuckr.in/contact
© 2025 Tuckr Foods. All rights reserved.