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Tuckr

Privacy Policy

Last Updated: October 27, 2025

This Privacy Policy describes how Tuckr ("we," "us," or "our") collects, uses, and discloses your information when you use our mobile applications, Tuckr (for users) and Tuckr Partner (for vendors), and any related services (collectively, the "Services").

By accessing or using our Services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect several different types of information for various purposes to provide and improve our Services to you.

A. Information You Provide to Us

When you register for and use our Services, we may ask you to provide us with certain personally identifiable information, including:

  • Contact Information: Name, Email ID, and Phone Number.
  • Account Information: Any other information you provide when you create your account or profile.

B. Information Collected Automatically

When you use our Services, we may automatically collect certain information, including:

  • Location Data: We may collect your precise or approximate location through your device's GPS if you grant us the location permission. This is essential for the core functionality of the Services.
  • Usage Data ("User Behaviour"): This includes information about how you interact with our Services, such as the features you use, the pages you view, the time and date of your visits, and other diagnostic data.

C. Device Permissions

To provide the full functionality of our Services, we may request the following permissions from your mobile device:

  • Location: To provide location-based services.
  • Notifications: To send you updates, alerts, and other service-related communications.

You can manage or disable these permissions in your device's settings.

2. How We Use Your Information

We use the collected information for various purposes:

  • To provide, operate, and maintain our Services.
  • To create and manage your account.
  • To notify you about changes to our Services.
  • To understand how our Services are used so we can analyze and improve the user experience.
  • To provide customer support and respond to your queries.
  • To monitor the usage of our Services and prevent fraud or security issues.
  • To send you service-related notifications (if permission is granted).

3. How We Share and Disclose Your Information

We do not sell or rent your personal data to third parties. Your data is used exclusively by Tuckr. However, we may share your information in the following limited circumstances:

With Service Providers:

We may employ third-party companies and individuals to facilitate our Services ("Service Providers"), perform Service-related tasks, or assist us in analyzing how our Services are used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics:

We use Google Analytics to monitor and analyze the use of our Services.

Database & Hosting:

Our data is stored and processed using secure database solutions like PostgreSQL and hosted on secure servers.

For Legal Reasons:

We may disclose your information if we believe it is necessary to:

  • Comply with a legal obligation.
  • Protect and defend the rights or property of Tuckr.
  • Prevent or investigate possible wrongdoing in connection with the Services.
  • Protect the personal safety of users of the Services or the public.

4. Data Security

The security of your data is important to us. We use robust administrative, technical, and physical security measures, including storing data in secure PostgreSQL databases, to protect your personal information. However, remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Children's Privacy

Our Services are not directed to anyone under the age of 18 ("Children"), as they involve financial transactions. We do not knowingly collect personally identifiable information from anyone under the age of 18.

If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we will take steps to remove that information from our servers.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.

You are advised to review this Privacy Policy periodically for any changes.

7. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

📧By email: hello@tuckr.in

🌐By visiting our contact page: tuckr.in/contact

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